Sub Department: IT
Report To: CTO
Requisition Number: T14857
Program Management Lead is responsible for the functional delivery for the various platform and
solutions both . She/He will be responsible for working closely with the Product Owners to define the .
The key to success for this role is:
- Understanding the key challenges in the business process , areas of friction that are slowing down the business and providing innovative solutions
- Building relationship with product owners and become a trusted advisor
- Deliver industry best practice solutions that solve our clients business problems as well as help improve our bottom line . Develop integration across on premise/cloud based applications.
- Defining great user experiences that make our solutions easy to use and loved by the users
- Work with various teams in the IT Organization in solutioning, planning, risk identification, issue resolution.
- Driving customer focused innovation in the Digital Solution space
Key Responsibilities :
- Understand , Contribute & accelerate the Teamlease SAAS Strategy and ensure the teamobjectives are aligned to IT Strategy.
- Drive Business / IT process improvements
- Establish product owner relationship to drive industry leading solutions.
- Represent Teamlease at industry events as well as demonstrate Teamlease SAAS capabilities tocustomers and stakeholders Delivery Excellence
- Own end to end SAAS functional solution including but not limited to any integration with Operation systems and third party integrated solutions.
- Own and Drive the Digital tools roadmap definition , development and transition to support
- Responsible for user experience and functional components for successful SAAS product delivery
- Responsible for envisioning and designing industry specific applications using the first class industry architecture and tools chosen.
- Responsible for establishing customer engagement , project management and planning processes and enforce the same
- Manages issues and risks associated with various platforms and implementation; proactively drives solutions for low cost of ownership. People Excellence
- Recruit the right talent and Mentor the team in delivering high quality solutions
- Set objectives to the team according to the Teamlease Strategy and measure the objectives on a regular basis.
- Create training plans for the team and cultivate continuous learning
- Strong demonstrated Coaching & mentoring skills Innovation Excellence
- Customer focused innovation
- Developing intuitive and industry leading User experiences
- Identify and deploy innovation based on the industry best practices
Skills & Experience
- Innovate and improve the solution delivery
- Automation to improve business efficiencies Skills & Experiences:
- Program Management lead experience working in a complex global scale environment
- Insights & experience implementing SAAS platforms in a cloud environment
- Experience working with senior stakeholders across all departments in an enterprise
- Experience understanding business challenges and provide innovate simple solutions to thebusiness with out of the box thinking.
- Experience in building and managing efficient teams
- Experience in various development methodologies. Waterfall, Agile
- Project management experience & expertise
- Good experience in defining strategies for projects like Integration, Data Conversion, reporting,etc.
- Customer Focused Innovation
- Conviction and Courage
- Organizational Agility , negotiation and conflict management
- Excellent communication at all levels of the organization
- Excellent Solution and people Leader
- Pride in the value she / he adds to the business